Requests for cancellation or refunds must be made in writing and submitted to the Concordia Camp Summer Programmes office via email at summercamps@concordia-academy.com. Requests for refunds received prior to four weeks before the start date of the programmes will receive a full refund, less an administration fee of 10 per cent. Refund requests received between one and four weeks prior to the start date of the programme are subject to an Administration Fee of 50 per cent of the total fee. Refund requests received less than one week prior to the start of camp will not qualify for a refund.
Pro-rated refunds are not available for days absent, meals not taken or other services not fully utilized. The full session’s fees are due and payable if a child is registered and attends any part of a session.
Any student who exhibits behaviour that is deemed inappropriate by the Summer Programmes Manager will have their participation suspended or terminated without a refund.
Concordia endeavours to provide one week’s notice for the cancellation of any week of camp; however, all families will be offered an alternate programme for the same week or a full refund.